Your Crew
Our crew includes experienced and friendly professionals whose responsibilities range from navigating the ship to creating the day's activity plan. The onboard staff's primary concern is ensuring your safety and providing you with the ultimate cruise vacation. To help you get acquainted, the following is an introduction to your onboard crew.
Officers
The Captain is in command of your ship and is your official host for the cruise. He is assisted by the ship's officers and staff, who are organized into departments. You can recognize an officer's department by the color of epaulet worn on his or her shoulders.
Deck Department
The Deck Department, headed by the Staff Captain, is responsible for all the duties performed by the officers manning the bridge. These seasoned professionals are distinguished by their black and gold epaulet. Safety and security fall under the jurisdiction of the Deck Department as does the maintenance of the ship's appearance. Members of the Deck Department paint the ship and keep the decks and swimming pools clean. In short, the Staff Captain and his crew are the people in charge of keeping your vessel shipshape throughout your cruise.
Engine Department
The Chief Technical Officer heads the Engine Department and is assisted by the Staff Engineer Officer and Staff Electro-Technical Officer. Departmental responsibilities include the ship's propulsion system, climate control and power generation. The Staff Electro-Technical Officer deals with electrical distribution and the ship's satellite and radio communications. Engineering Officers and Electro-Technical Officers wear the burgundy and gold epaulet.
Hotel Department
You'll recognize members of the Hotel Department by the white and gold epaulet on their uniforms. The Passenger Services Director is in charge, along with the Staff Purser and First Purser. The Purser's staff handles all of the hotel responsibilities for the entire ship — from stateroom, public room and dining room services to providing all food and supplies for passengers and crew. This department also includes a number of officers who don't wear an epaulet, such as the Maître d'hôtel, who maintains the excellent standards of service in all dining areas, and the Executive Chef, who supervises all food production onboard.
Entertainment Department
The Cruise Director reports to the Passenger Services Director and is also a senior officer onboard ship. The Cruise Director manages the entire Entertainment Department. Since the Cruise Director and cruise staff oversee so many different activities, from evening stage shows to leading daytime and evening activities, their uniforms change to fit the occasion. Like all onboard employees, cruise staff always have a gold name badge on their uniform so you can get to know them right away.
Medical Staff
The medical staff, headed by the Senior Doctor, are on call 24-hours a day, seven days a week to provide medical care for both passengers and crew. This team of highly qualified doctors and nurses may be identified by their red and gold epaulet.
C.R.U.I.S.E.® with Princess
Bringing it all together is trademark Princess service, summed up in our C.R.U.I.S.E.® credo: Courtesy, Respect, Unfailing In Service Excellence. It's the heartfelt greeting you receive from the Captain, the smiling face of your stateroom steward, or the waiter who knows you prefer a decaf espresso. And it's how we've treated the most discriminating guests for more than 40 years running.
Before You Leave
- Taking Care of Business
- Getting Ready to Go
- What to Bring
- Princess Luggage Valet
- Vacation Protection
- Travel & Transportation
- Day of Embarkation
- Formal Wear
During Your Cruise
- Youth & Teen Programs
- What's Onboard
- We're At Your Service
- Exercise & Activities
- Personal Choice Dining
- Entertainment
Saying Goodbye
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